Smartware Technologies Managed Network Services ensure the health of your network
through diverse, worldwide service from network monitoring to full management of
your CPE devices. Our engineering experts will procure, install and configure your
network equipment quickly and efficiently.
Features & Benefits
Flexible, Diverse Offering
With Smartware Technologies Managed Network Services, you can choose from a wide
range of Smartware Technologies-supplied and supported CPE devices, such as Cisco,
Fortinet, Accedian, ADTRAN and Cradlepoint. From routers to switches to wireless
access points, we install and manage your equipment and provide various support
packages to ensure your sites stay up and running.
Proactive Approach, Optimal Performance
As your managed service provider, Smartware Technologies offers proactive monitoring
services, providing full reporting on your network performance and the health of
your CPE and circuits. Our comprehensive metrics are delivered on a per-circuit
basis and include core latency, throughput, circuit speed, jitter and CPE up/down
status, providing you with ongoing insight into your network health. We send ICMP
pings every three minutes to check network availability for quick and proactive
resolution of issues.
Our fully managed CPE service option includes proactive network monitoring, network
and CPE configuration and full device management. Benefit from our expertise with
full life cycle management of the CPE — from analysis of need and proof of concept
to selection and device deployment. We also provide change management, configuration
archival and management, administrative task support and bug fixes.
Managed Connectivity Across Devices
Provide secure network access to your employees across business locations with Managed
WiFi. Our WiFi services eliminate the hassle and expense of monitoring and managing
a wireless network with end-to-end management. We design, configure, deliver, monitor
and manage your service using Smartware Technologies-provided equipment, which is
backed by a 100% repair and replacement warranty.