With Smartware Technologies Managed Network Services, you can choose from a wide range of Smartware Technologies-supplied and supported CPE devices, such as Cisco, Fortinet, Accedian, ADTRAN and Cradlepoint. From routers to switches to wireless access points, we install and manage your equipment and provide various support packages to ensure your sites stay up and running.
As your managed service provider, Smartware Technologies offers proactive monitoring services, providing full reporting on your network performance and the health of your CPE and circuits. Our comprehensive metrics are delivered on a per-circuit basis and include core latency, throughput, circuit speed, jitter and CPE up/down status, providing you with ongoing insight into your network health. We send ICMP pings every three minutes to check network availability for quick and proactive resolution of issues.
Our fully managed CPE service option includes proactive network monitoring, network and CPE configuration and full device management. Benefit from our expertise with full life cycle management of the CPE — from analysis of need and proof of concept to selection and device deployment. We also provide change management, configuration archival and management, administrative task support and bug fixes.
Provide secure network access to your employees across business locations with Managed WiFi. Our WiFi services eliminate the hassle and expense of monitoring and managing a wireless network with end-to-end management. We design, configure, deliver, monitor and manage your service using Smartware Technologies-provided equipment, which is backed by a 100% repair and replacement warranty.